Tuesday, November 19, 2013

Keeping in Line with...no AHEAD of...the Times

Technology keeps changing. I've determined to be at the top of my game, to be the best I can be in my profession, and that means staying on top of technology. The biggest problem with technology is that it keeps changing. It is a moving target - a running, dodging, leaping target at some times.

Everyone knows that to get anything done, you have to set a goal and then put forth a plan of action or a path to achieve the goal. Where do we come up with goals? Goals arise as we look forward into the vision we have for our self, or in this case, my practice. So, what is my vision for my practice, you ask? It is to provide exceptional orthodontic care, with outstanding customer service, where we put the patient and their family first.

I graduated at the top of my dental school class and attended one of the premier orthodontic residency training programs in the US http://www.db.uth.tmc.edu/ . I earned my Bachelors of Science in Biochemistry and a Minor in Political Science from the University of Missouri. My D.D.S degree was earned from the UTHealth School of Dentistry and also my Certificate in Orthodontics and my M.S. degree from the UTHealth School of Dentistry. Yearly, I exceed the requirements for continuing education.

As the Clinical Director of the Orthodontic Residency Program at the UTHealth School of Dentistry, I teach trained dentists how to successfully treat and care for orthodontic patients. I am dedicated to educating the newest orthodontists, so that they too can learn to provide exceptional orthodontic care. My residents graduate from our program knowing both the fundamentals of orthodontics and the purpose behind what we do. I strive to be a leader AND a learner.

At my office, each patient is treated as an individual. We use the highest quality brackets from a company that supports American workmanship http://www.americanortho.com/. We have a digital xray machine to limit our patient's exposure. And looking forward, I am investing in an intraoral scanner to make the patient's experience even better.

Goal - Learn a new technique and implement it for the benefit of my patients.
Action Plan - Add an intraoral scanner for patient virtual impressions.

At McGrory Orthodontics, we make it a point to really listen to what our patients are telling us. What motivates them to seek treatment and how we can help them get their best result. Our staff regularly communicates with our patient's dental home to make sure that treatment stays on time and that patients are able to get the cleanings and check-ups that they need during their orthodontic care.

We help patients navigate the tangled web of insurance to help maximize their benefits and utilize flex-spend dollars and HSA accounts. It's helpful to have someone on your side and working with you to get the proper coverage.

Our team regularly meets to work on providing the best possible experience for our patients. As your orthodontic family, we want you to have an amazing experience with us. If their is anything we can do to improve your experience, let me know!

Goal - Listen to patient feedback regarding office environment.
Action Plan - Install our TV's in the main treatment bay.

When you join the family at McGrory Orthodontics, we strive to treat you like family. When we heard tummies grumbling after school, we started having snacks on hand for patients on the go! When mom came in bleary-eyed for our early before-school appointments, we made sure there was fresh-ground, fresh-brewed coffee available to help perk her up.

We work with our patients schedule to try and accommodate school schedules, sports competitions, band practice, and all the other little and big things that are on our daily to-do list. Orthodontics shouldn't be a hassle, but it does take a level of commitment. We understand that and we respect that by working hard to stay on time so that you can stay on time too! We are moms and sisters and cousins and daughters and aunts, so we know what you're dealing with and we try to make your life a little easier whenever you visit with us.

Goal - Find ways to encourage and support our patients.
Action Plan - Use a portion of our marketing dollars to sponsor our patients' activities - Swim clubs, Table Tennis Club, Gymnastics...

Now I've shared a bit more about my vision for my practice going forward. The important thing about vision is that it has to be regularly checked to make sure you're still headed in the right direction. So if you have a comment on or suggestion for my practice or our team, let me know! We welcome feedback and hope to make your orthodontic experience the BEST!

- Dr. McGrory